WHow we protect your anonymity

1. Who we are

The Help Bridge is an educational platform focused on gambling harm awareness, safer choices, and recovery support.
Contact email: [email protected]

2. What information we may collect

We collect very little. When you use this website, we may receive:

• Information you choose to send through a contact form (if you use it)
• Basic technical data — browser type, device type, language, referral source, pages visited
• Anonymized usage data to help us improve the site
• We do not intentionally collect sensitive personal data unless you voluntarily share it with us in a message.

3. How we use information

We may use collected information to:

• Respond to your messages or support requests
• Improve the website — content, usability, and safety
• Monitor technical performance and prevent abuse
• Comply with legal obligations when required
• We do not sell your personal data. Ever.

4. Legal basis for processing

When applicable, we process information based on:

• Your consent
• Our legitimate interest in operating, maintaining, and improving the website
• Compliance with legal obligations

5. Cookies and analytics

This website may use essential cookies and limited analytics tools. These help us understand how visitors use the site and improve performance.
Where required by law, non-essential cookies are only used after you give consent.

6. Data sharing

We may share limited data with trusted service providers who help us operate the website — such as hosting, analytics, form handling, or security.
We do not authorize them to use your information for their own purposes.
We may also share information if required by law or to protect our rights, users, or website security.

7. Data retention

We keep personal information only as long as necessary for the purpose it was collected:

• Responding to inquiries
• Maintaining records
• Resolving disputes
• Meeting legal obligations

When no longer needed, we delete it.

8. Your rights

Depending on where you live, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Object to certain processing
• Restrict processing
• Request data portability
• Withdraw consent

To make a privacy request, contact: [email protected]

9. Children's privacy

This website is not intended for children. We do not knowingly collect personal information from anyone under 18.

10. Third-party links

This website may contain links to third-party websites — Gamblers Anonymous, GamCare, helplines, and other recovery organizations.
We are not responsible for their privacy practices, content, or policies.

11. Changes to this policy

We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a new effective date.

12. Contact us

For privacy questions or requests:
[email protected]
We respond within 48 hours.